Each vendor at Darling Lane has their own shipping terms. You can find them easily on the product page or vendor page.
In the uncertain times of Covid-19 please be aware that shipping times can be much longer due to the supply chain of materials or the sheer overload of parcels being sent in the UK.
In the instance you have an issue regarding your delivery, you should firstly contact the vendor. If you are still unsatisfied you can escalate the matter and contact us at firstname.lastname@example.org